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Legal document

Privacy policy

Updated: 2026-05-16

This policy describes how Instafuel SAS collects, uses, retains and protects personal data of users of the website instafuel.app, in accordance with Côte d'Ivoire law 2013-450 of June 19, 2013 on personal data protection and with ARTCI recommendations.

1. Data controller

The data controller is Instafuel SAS, headquartered in Cocody, Abidjan. Contact: [email protected] — Phone +225 27 22 21 38 32.

2. Data collected

  • Demo form data: name, role, company, business email, phone, fleet size / station count, free message.
  • Navigation data: visited pages, session duration, browser type, country of origin — collected in aggregated and anonymous form via Plausible Analytics (cookie-less, GDPR/ARTCI-friendly).
  • Server logs: IP address, timestamp, called URL — retained 30 days.

3. Purposes

  • Contact you regarding your demo request (explicit consent via form checkbox).
  • Improve the site and our services (anonymized statistics).
  • Meet our legal and security obligations.

No data is sold, rented or transferred to third parties for commercial purposes.

4. Legal basis

  • Your explicit consent (demo form, analytics).
  • Our legitimate interest to secure the site and improve performance.

5. Retention

  • Demo form data: 24 months after last contact, then deletion or anonymization.
  • Server logs: 30 days.
  • Plausible statistics: anonymous by design, unlimited retention.

6. Recipients

  • Instafuel sales team (to process your request).
  • Technical subcontractors under confidentiality contract: Railway (hosting), Formspree or Resend (form email transport), Plausible (anonymous analytics).

7. Cross-border transfers

Some subcontractors (Railway, Formspree, Resend) are located in the EU or USA. These transfers are governed by GDPR (EU) or standard contractual clauses / Data Privacy Framework (US).

8. Your rights

Under law 2013-450, you have:

  • Right of access to your data.
  • Right to rectify inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to object to processing.
  • Right to portability.
  • Right to withdraw consent at any time.

To exercise your rights, email [email protected]. Response within 30 days. You may also lodge a complaint with ARTCI.

9. Security

  • End-to-end TLS encryption (HTTPS).
  • ISO 27001 hosting infrastructure.
  • Encrypted redundant backups.
  • Least-privilege access control.
  • Full audit trail of data access.

10. Cookies

We use Plausible Analytics, a cookie-less privacy-friendly solution. No third-party cookie is dropped without your consent. See our cookie policy.

11. Updates

This policy may be updated at any time. The last update date is shown at the top of the page. Material changes will be notified by email if you have contacted us.

Document to be validated by legal counsel before final publication.